At BTL-GT Valves, a collaboration between Boteli Valves and Gulftech, we are committed to protecting your personal information and maintaining the highest standards of data privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and communications.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name, company name, job title
- Email address, phone number
- Location and contact details
- Information submitted through inquiry or contact forms
Technical Information
- IP address
- Browser type and device information
- Website usage data
- Cookies and tracking technologies
Business Information
- Project details shared with us
- Requests for quotations, proposals, or services
- Technical specifications relevant to product inquiries
2. How We Use Your Information
We use collected information to:
- Respond to inquiries and provide customer support
- Process quotations, orders, and project communications
- Improve our website, services, and user experience
- Maintain records for administrative and legal purposes
- Communicate updates, promotions, or technical information (only when consent is given)
3. Sharing Your Information
We do not sell or trade your personal data. We may share information only with:
- Internal teams of BTL-GT Valves for operational purposes
- Trusted partners such as logistics, service providers, and technical support teams
- Government or regulatory authorities if required by law
- ADNOC or affiliated entities when necessary for approved project processes
4. Data Protection & Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or misuse.
However, no online transmission is 100% secure, and users are encouraged to share information responsibly.
5. Cookies
Our website may use cookies to:
- Enhance browsing experience
- Analyze website performance
- Remember user preferences
We may collect the following types of information:
6. Your Rights
You may request to:
- Access or update your personal data
- Delete or restrict use of your information
- Withdraw consent for marketing communications
7. External Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. We encourage users to review those policies separately.
8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be published on this page with a revised “Last Updated” date.
9. Contact Us
For privacy-related inquiries, reach us at:
BTL-GT Valves
Email: info@btlgtvalves.com
Phone: +971 2632 4242
